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In a period of increasingly fierce competition, travel customers are becoming more and more savvy and demanding. Travel companies are increasingly consolidating service quality and prices. This motivates travel companies to improve their methods of serving customers faster and more conveniently. The solution of itoursys helps to connect the departments in the tourism business in the most tight way, helping the entire department towards the common development goals of the business. Itoursys is the leverage to help businesses develop quickly and sustainably, helping businesses discover strengths that they can exploit in the market. In addition, because the system is deployed in many Asian countries, with multinational companies, tourism businesses can learn a lot of skills, and for future growth, there is no need to change. system, because itoursys already has room to develop for customers.

With the travel industry, the trend of selling through agents is becoming more and more popular. Because direct sales seem to be facing fierce competition not only from domestic travel companies but also with foreign giants entering the market. With the online market, there will be no distance between any country. Therefore, developing a strong and cost-effective agent channel is the most sustainable way to lead the flow of customers to businesses. Because keeping agents is often more loyal to the business, and often costs less than keeping the end customer when there is too much competition and the customer is more informed and wise.

B2C direct customer sales system, nowadays becoming more and more popular and easy. Many travel companies build hundreds of websites to attract visitors to their company easily. But that is why there is a lot of manual work in communicating with customers when these orders have arrived. The itoursys solution has a strategy to help companies link up with many websites but still on the same tour management software on itoursys. This is a convenient feature that helps customers to be fully proactive with their work and operational strategies.